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Terms and Conditions:
 
Please read these terms carefully before using this website as they apply to your use of this website, including any orders that you place. Using this website indicates that you fully accept these terms regardless of whether or not you choose to register with us. If you do not accept these terms, do not use this website.
These terms and conditions do not affect your statutory rights.

Access to the website

We will try to ensure that our website is available all the time for you. However, we shall not be liable if this website is unavailable at any time and for any period, irrespective of the reason.

Price & Payment

The price payable for the goods you order is as set out on our website at the time you place your order or, plus any charges for delivery.
Occasionally an error may occur with our website and goods may be incorrectly priced in which circumstances we will not be obliged to supply the goods at the incorrect price.

We must receive payment for the whole of the price of the goods you order, and any applicable charges for delivery, before your order can be processed unless we have agreed otherwise in advance in writing.
All prices are subject to change without prior notice.
We reserve the right to increase the Charges at any time on notice to you if for any reason the price of the Goods increases between the Confirmation of Order and Delivery. 

Placing an Order

When you place an order through the website, we will send an e-mail to confirm that we have received the order. All orders are subject to these Terms and Conditions.
Any Order you place will constitute an offer capable of acceptance by us. We will not be obliged to accept an Order and we reserve the right to refuse an Order without giving any reason. 
We cannot accept an order until payment is received in full for all products and any applicable charges for delivery.

You may cancel an Order at any time until Confirmation of Order except that you may not at anytime cancel any Order for Goods that are customised to meet your particular requirements. 
Orders placed through the website represent an offer to purchase a product. It is accepted for each product when we send you an e-mail to confirm that the order has been received. We reserve the right to reject any order for any reason.

We are happy to refund unwanted items that are returned to us within 28 days of purchase/receipt of goods (whichever is longer), in exchange for a full refund (excluding collection costs) without charge or restocking fee.

Availability

All orders are subject to stock availability. If we are unable to supply any products that you have ordered we will inform you as soon as possible. In the event that an out-of-stock product is part of an order and we cannot contact you, we will send what products we have in stock, refunding the purchase price of any unavailable product where payment has already been made.

Quality

We warrant that (subject to the other provisions in these Conditions) the Goods will be of satisfactory quality. 
As we are not the manufacturer of the Goods, all guarantees, conditions and other terms implied by statute or common law (except as to title) are, subject to above, expressly excluded. However, we will endeavour to pass on to you the benefit of any warranty or guarantee given by the Manufacturer in respect of the Goods.

Delivery & Title

All orders are subject to product availability. We deliver to UK addresses (including Northern Ireland). UK Not Mainland and Europe. All delivery times and dates are estimates. Any indication we may give as to the time of Delivery will be a good faith estimate only. Whilst we will use all reasonable endeavours to make Delivery at the time we have estimated, time of Delivery is not of the essence. We will try our best to meet the delivery estimates we have given you but shall not be responsible for any failure to deliver ordered products within these stated time frames. In the unlikely event that we do not deliver to you within 30 days of accepting your order you will have the option of waiting for the products or cancelling your order by notifying us accordingly prior to delivery.

We reserve the right to make Delivery by instalment in which case each instalment will be a separate Contract. 
We strongly recommend that you do not book fitters or tradesmen until your order has actually been delivered and checked by you. We cannot be held responsible for any consequential losses and/or third-party charges incurred due to non-delivery of an order, or orders that have not been checked on delivery.

All orders will be delivered to a single address. For security reasons your first order using a credit/debit card for the first time when placed online or by phone will need to be delivered to the cardholder's address. Likewise your first order using PayPal will need to be delivered to the PayPal registered address. Subsequent orders can then be made to an alternative address.

You must do all that you reasonably can to enable delivery to take place. If you delay delivery, or delivery fails because you have not taken appropriate steps, the delivery courier will try to arrange for an alternative delivery date or for collection at their local delivery office. If delivery fails as a result of circumstances within your reasonable control, the cost of any re-delivery shall be borne by you. If we are unable to arrange a date for re-delivery we may cancel your order and refund to you the price that you have paid for the goods, less the delivery charges.

Upon delivery of the goods to you, the goods shall be at your risk. In spite of delivery having been made, title in the goods shall not pass to you until you have paid the price for the goods in full and no other sums whatsoever shall be due to us from you. Until title in the goods passes from us, you shall hold the goods on a fiduciary basis as bailee and shall store the goods at your own cost separately from all other goods in your possession and marked in such a way that they are clearly identified as our property.

Subject to the other provisions in these Conditions, we will not be liable to you for any loss (including but not limited to loss of profit) costs, damages, and charges, expenses caused directly or indirectly by a delay in Delivery (even if caused by our negligence).
Risk of damage to or loss of Goods shall pass to you on Delivery. 

Notwithstanding Delivery and the passing of risk in the Goods, title in the Goods shall, subject to Rejection clause, not pass to you until we have received payment of the Charges in full by cash or cleared funds payment for all Goods that we have agreed to sell to you pursuant to a Confirmation of Order. 
Until such time as the title in the Goods passes to you, you will hold the Goods as a bailee and keep the Goods separately from any other goods belonging to you or any third party and properly stored, protected and insured and identified as our property. 

Until such time as title in the Goods passes to you, we may at any time require you to deliver up the Goods to us and, if you fail to do so, enter any premises where the Goods are stored to repossess the Goods.

Cancellation & Returns

You may cancel orders at any time before they are dispatched to you. You may cancel your order within 7 days of the date of delivery to you or collection from our warehouse, providing the goods have not been fitted or modified in any way. Contact us with your order number and your full name. If you are cancelling because of any problem with the goods, please notify us of the problem at the time of cancellation.

You may return a product for any reason within 14 days of the date of delivery or collection from our warehouse. After the 14 days period returns will be subject to a handling fee of 30%. All returns must be received within 30 days of you receiving the goods. Any returns beyond the 30 days period are not accepted. 

All refunds will normally be made within 14 days of receiving your returns, and to the account originally used to purchase the product.



Faulty or Incorrect Goods

In the unlikely event of you receiving faulty goods or goods supplied by us incorrectly, please contact us within 48 hours of receiving the goods and return the goods and all component parts together with a copy of your invoice and a completed returns form. Once you have notified us and that we have received the goods, we will dispatch a replacement unit or refund you.

Returns & Exchange

We accept returns or exchanges if you have purchased the goods by mistake or found it unsuitable or if you do not like it for any other reasons, providing the goods have not been fitted or modified in any way and providing they are received by us with the original packaging together with a copy of your invoice or a completed returns form and providing the goods are in a resalable condition.

You may return a product for any reason within 7 days of the date of delivery or collection from our warehouse. After the 7 days period returns will be subject to an admin fee of 30%. All returns must be received within 14 days of you receiving the goods. Any returns beyond the 14 days period are not accepted.

You will be responsible for returning the goods to us at your own cost. You must take reasonable care to ensure the goods are not damaged in the meantime or in transit.
Please contact us and once you have notified us and that we have received the goods, we will dispatch a replacement unit or refund you.

Return an item Procedure

1.    Please notify us within time frame according to the return policy 
2.    Contact us by e-mail, phone or fax to obtain a Return Authorization Number
3.    Fill in the Return Form request and include the Authorization number and a copy of your invoice
4.    Return your goods to us in their original packaging
5.    Our customer services will then contact you about your return
Please make sure you have read all the information on this page before proceeding with your return. Thank you.


Rejection

If on Delivery, the Goods appear to be visibly damaged you must notify the Carrier immediately that you will not accept Delivery or sign for as damaged otherwise you will forfeit your right to reject the Goods for visible damage. 

If the Goods are not visibly damaged on Delivery, but you wish to reject the Goods for any other non conformance or unapparent damage, you may reject the Goods provided that: 
The goods are undamaged, unused, in their original packaging and you have not marked either the goods or their packaging. 

Subject to clause below, we will bear the costs of collecting any Goods you reject provided that you have complied with the requirements of The goods are undamaged, unused, in their original packaging and you have not marked either the goods or their packaging.
 
Should you reject and return the Goods in accordance with the above, we reserve the right to charge a "restocking fee" which will be an amount equivalent to 25% of the price payable by you in respect of the returned Goods except under the Consumer Protection (Distance Selling) Regulations (2000). 

If you fail to comply with either, you will be deemed to have accepted the Goods.

Liability

Save for the remedies set out in our Cancellations & Returns section (above) and to the extent permitted by law, we shall have no liability to pay any money to you by way of compensation other than any refund we make under these conditions.

Our liability to you shall not in any event include consequential losses, losses related to any business of yours, such as loss of profits or business interruption, or any amount or kind of loss or damage arising out of or in connection with your use of goods that we supply or with the use of this website.
This does not affect your statutory rights if you are a consumer, nor is it intended to exclude our liability to you for fraudulent misrepresentation or for death or personal injury resulting from our negligence.

If you are a trade customer and subject to the paragraph above, we will not be responsible to you or, in the event that you are undertaking work for another person, to any other person, for the use or installation of any goods by you. Accordingly, if you are a trade customer, you hereby agree to hold us harmless, and indemnify us against any liability associated with, any claim or allegation that we are responsible for any failings in the installation or use of goods that we supply.

We accept no liability for any loss of income or revenue, loss of business, loss of profit or contracts, loss of anticipated savings, loss of data, waste of management or office time, or for any indirect or consequential loss or damage of any kind whatsoever arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.

We will not be liable to you where we are unable to perform our obligations due to matters outside our control.

Termination

We may suspend further supply or delivery, stop any goods in transit or terminate our contract by notice by phone or in writing to you if you are in breach of an obligation hereunder or you become unable to pay your debts when they fall due or proceedings are commenced by or against you alleging bankruptcy or insolvency. Upon termination, your indebtedness to us becomes immediately due and payable and we shall be under no further obligation to supply goods to you.

We may, in our absolute discretion, suspend any Delivery and / or terminate any Contract immediately on notice to you if: 
You pass a resolution for winding up (except for amalgamation or reconstruction of a solvent company) or if a court makes an order to that effect or if you have a receiver or administrator appointed over all or any of your assets or business, or if you cease or threaten to cease to carry on business. 
You are in material breach of any of these Conditions
We are unable to effect Delivery due to an event beyond our reasonable control. 

Termination of any Contract between us shall not affect your liability to pay us (without deduction or set off) such Charges as are due for Goods for which we have effected Delivery. If on termination of any Contract, we owe you any sums, we reserve the right to set off against such sums any outstanding Charges as you owe us.

Force Majeure

We will not be liable for any failure to make Delivery of the whole or part of any Order due to an event beyond our reasonable control. If Delivery is delayed due to an event beyond our reasonable control, we will notify you promptly of the reason for such a delay and you agree to give us such an extension to make Delivery as soon as is reasonable in the circumstances.

Assignment

We may assign and/or sub-contract any Contract at any time on notice to you. 
You may not assign, charge or transfer any of your rights or obligations under any Contract without our prior written consent.

Limitations of Liability

Our liability for death or personal injury as a result of our negligence or the negligence of our employees shall not be limited. 

Our total liability to you for a breach of the Conditions or for negligence in the course of supplying Goods to you shall be limited to the repair or replacement of any Goods giving rise to your claim or at our option an amount equivalent to the Charges (or proportion of the Charges) that you have paid us for Goods giving rise to your claim. 

Except as set out in clauses above, we will not be liable for the following loss or damage howsoever caused even if it foreseeable by us: loss of profits, business, revenue, goodwill, anticipated savings, data, corruption of data, whether sustained by you or third party and/or special, indirect or consequential loss (other than direct physical damage to your tangible property) whether suffered by you or another third party.

Data

We operate a computerised information service, which enables our customers to have access to data concerning the Goods that we supply. The supply to you of any such data and information is subject to you entering into a separate Data Licence Agreement with us. A draft copy of such Agreement will be supplied to you on request.

Disclaimer

The information contained on this website is for general guidance only. We make every effort to ensure that the information and advice on this website is accurate, it is not comprehensive. Accordingly, the information and advice offered on this website should not be relied upon, and expert advice should be sought from an appropriate professional.

We reserve the right to change or update any website content, prices or products at any time without prior notice.

The material on this website is provided 'as is', without any conditions, warranties or other terms of any kind. To the maximum extent permitted by law, we provide you with this website on the basis that we exclude all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which but for these terms and conditions might have an effect in relation to this website.

All sizes quoted are approximate. Imagery used on the website is for illustrative purposes only. The colour and appearance of actual products may differ from those items shown on this website.

These Conditions constitute the entire agreement between you and us in respect of the Goods and supersede any earlier arrangements, understandings, promises or agreements made between the parties in respect of the Goods. 

You acknowledge that in instructing us to supply the Goods, you do not do so on the basis of any representation, warranty or any provision not expressly contained within these Conditions. 
Any failure by us to enforce a breach of the Conditions by you shall not be deemed to be a waiver of any subsequent breach of these Conditions that you may make. 

If at any time any one or more of these Conditions are held to be unenforceable, illegal or otherwise invalid in any respect, such enforceability, illegality or invalidity shall not affect the remaining Conditions, which shall continue in full force and effect. 
Nothing in this Agreement shall create or be deemed to create a partnership or joint venture between us and you or the relationship of principal and agent or employer and employee. 

These Conditions shall be governed exclusively by English law and you and we agree to submit exclusively to the jurisdiction of the English courts. 
You and we agree that no third party shall be afforded any rights under these Conditions.

General

We reserve the right to make changes to these terms and conditions in the future. Any changes will be posted to the site and will take effect immediately. You should, therefore, read the terms and conditions each time you access this website.

The material and information contained in this website is not aimed at, or meant to be viewed by, persons other than those in the United Kingdom. Any person who chooses to access this website from other locations is responsible for compliance with applicable local laws.
The website, its contents and any contracts formed as a result of its use shall be governed by and construed in accordance with English law and shall be subject to the exclusive jurisdiction of the English courts.

Damaged Goods

AN Interiors Ltd aims to provide the highest level of service to its customers, but occasionally goods may be damaged and this is likely to be damaged in transit.
Please contact us within 7 days of receiving the goods. The goods and all component parts must be received by us in the original packaging together with a copy of your invoice or a completed returns form. Once you have notified us and that we have received the goods, we will dispatch a replacement unit or refund you.

Faulty Goods

Please contact us within 14 days of receiving the goods and return the goods and all component parts together with a copy of your invoice or a completed returns form. Once you have notified us and that we have received the goods, we will dispatch a replacement unit or refund you.

Returns & Exchanges

We accept returns or exchanges if you have purchased the goods by mistake or found it unsuitable or if you do not like it for any other reasons, providing the goods have not been fitted or modified in any way and providing they are received by us with the original packaging together with a copy of your invoice or a completed returns form and providing the goods are in a resalable condition.

You may return a product for any reason within 14 days of the date of delivery or collection from our warehouse. After the 14 days period returns will be subject to an admin fee of 30%. All returns must be received within 60 days of you receiving the goods. Any returns beyond the 60 days period are not accepted.

You will be responsible for returning the goods to us at your own cost. You must take reasonable care to ensure the goods are not damaged in the meantime or in transit.
Please contact us and once you have notified us and that we have received the goods, we will dispatch a replacement unit or refund you.

Cancellations

You have the right to cancel the orders at any time up to the end of 7 working days after you receive the goods, providing the goods have not been fitted or modified in any way and providing they are received by us with the original packaging together with a copy of your invoice or a completed returns form and providing the goods are in a resalable condition.

You may cancel orders at any time before they are dispatched to you. You may cancel your order within 7 days of the date of delivery to you or collection from our warehouse, providing the goods have not been fitted or modified in any way. Contact us with your order number and your full name. If you are cancelling because of any problem with the goods, please notify us of the problem at the time of cancellation.

You may return a product for any reason within 14 days of the date of delivery or collection from our warehouse. After the 14 days period returns will be subject to an admin fee of 30%. All returns must be received within 30 days of you receiving the goods. Any returns beyond the 30 days period are not accepted.

If you exercise your right of cancellation after the goods have been dispatched, you will be responsible for returning the goods to us at your own cost. You must take reasonable care to ensure the goods are not damaged in the meantime or in transit.

Please contact us and once you have notified us that you are cancelling the orders and that we have received the goods, we will refund you within 14 days.

Refunds

Refunds are normally processed within 15 working days unless otherwise stated, after we have received the goods. Please contact us if you have not received notifications regarding your refunds after you have returned the goods. We will try our best to assist.

Returns Address

AN Interiors Ltd - RETURNS (YOUR CODE)
Unit 9, The High Cross Centre
Fountayne Road
London N15 4BE
England

Please send an e-mail to request and fill the Return Request Form and send it back with the unwanted goods to qualify a replacement or refund.